 A Quarterly International Service Newsletter |
|
The Moorhill Monitor
*
Volume 12 / Issue 4 / Date 4th Quarter 2003 *
In this
Issue:
["A" Is for Auditor]
[A Simple Jar]
[WWII Factoids]
[International News] [The Eight Quality Management Principles of ISO 9001:2000]
Moorhill International Group, Inc.
Fostering International Relations Through Commerce
|
Under ISO 9001:2000 |
Under ISO 14001:1996 |
As part of training recently conducted within The Tech Group, the internal audit team was able to find the following words within the word "Auditor." The following is a list that is not necessarily unabridged.
1. A
2. Ad
3. Adit
4. Ado
5. Aid
6. Air
7. Arid
8. Art
9. At
10. Audi
11. Audit
12. Cad
13. Dart
14. Dirt
15. Dit
16. Do
17. Dot
18. Draft
19. Drat
20. I
21. Id
22. Iota
23. It
24. Or
25. Ort
26. Our
27. Rad
28. Radio
29. Rat
30. Rid
31. Riot
32. Road
33. Rod
34. Rot
35. Rut
36. Ta
37. Tad
38. Tao
39. Tar
40. Tau
41. To
42. Tour
43. Toad
Source: Ed Nuckols, 2003
A philosophy
professor stood before his class and had
some items
in front of him. When the class began, silently
he picked
up a large empty mayonnaise jar and proceeded
to fill it
with rocks, rocks about 2" in diameter. He then
asked the
students if the jar was full? They agreed that it was.
So, the professor
then picked up a box of pebbles and
poured them
into the jar. He shook the jar lightly. The pebbles,
of course,
rolled into the open areas between the rocks. He
then asked
the students again if the jar was full. They again
agreed it
was.
The professor picked
up a box of sand and poured it into the
jar. Of
course, the sand filled up everything else. "Now," said
the
professor, "I want you to recognize that this is your life. The
rocks are the
important things - your family, your partner, your
health, your
children - things that if everything else was lost and
only they
remained, your life would still be full.
The pebbles are the
other things that matter like your job, your
house, your
car. The sand is everything else. The small stuff."
If you put the sand
into the jar first, there is no room for the
pebbles or
the rocks. The same goes for your life. If you spend
all your time
and energy on the small stuff, you will never have
room for the
things that are important to you. Pay attention to
the things
that are critical to your happiness. Play with your
children.
Take time to get medical checkups. Take your partner
out dancing.
There will always be time to go to work, clean the
house, give a
dinner party and fix the disposal.
Take care of the
rocks first - the things that really matter.
Set your
priorities. The rest is just sand.
Source: Anonymous, 2003
You'll love this from Col. D.G. Swinford, USMC, Ret. and history buff. You would really have to dig to get this kind of ringside seat to history:
01. The first German serviceman killed in WW2 was killed by the Japanese (China, 1937), the first American serviceman killed was killed by the Russians (Finland 1940), the highest ranking American killed was Lt. Gen. Lesley McNair, killed by the US Army Air Corps. . . . So much for allies.
02. The youngest US serviceman was 12 year old Calvin Graham, USN. He was wounded and given a Dishonorable Discharge for lying about his age. (His benefits were later restored by act of Congress).
03. At the time of Pearl Harbor the top US Navy command was Called CINCUS (pronounced "sink us"), the shoulder patch of the US Army's 45th Infantry division was the Swastika, and Hitler's private train was named "Amerika." All three were soon changed for PR purposes.
04. More US servicemen died in the Air Corps than the Marine Corps. While completing the required 30 missions your chance of being killed was 71%.
05. Generally speaking there was no such thing as an average fighter pilot. You were either an ace or a target. For instance Japanese ace Hiroyoshi Nishizawa shot down over 80 planes. He died while a passenger on a cargo plane.
06. It was a common practice on fighter planes to load every 5th round with a tracer round to aid in aiming. This was a mistake. Tracers had different ballistics so (at long range) if your tracers were hitting the target 80% of your rounds were missing. Worse yet tracers instantly told your enemy he was under fire and from which direction. Worst of all was the practice of loading a string of tracers at the end of the belt to tell you that you were out of ammo. This was definitely not something you wanted to tell the enemy. Units that stopped using tracers saw their success rate nearly double and their loss rate go down.
07. When allied armies reached the Rhine the first thing men did was pee in it. This was pretty universal from the lowest private to Winston Churchill (who made a big show of it) and Gen. Patton (who had himself photographed in the act).
08. German submarine U-120 was sunk by a malfunctioning toilet.
09. Among the first "Germans" captured at Normandy were several Koreans. They had been forced to fight for the Japanese Army until they were captured by the Russians and forced to fight for the Russian Army until they were captured by the Germans and forced to fight for the German Army until they were captured by the US Army.
10. Following a massive naval bombardment 35,000 US and Canadian troops stormed ashore at Kiska, in the Aleutian Islands. 21 troops were killed in the firefight. It would have been worse if there had been any Japanese on the island.
Source: Joe McKersie, 2003
|
International News |
|
Tuesday October 23 11:45 AM EDT |
|
Bush Threatens ISO Certification on Taliban |
|
Washington DC - In an unexpected change of tactics, United States President George W. Bush announced today that he would suspend military retaliation against Osama bin Laden and his terrorist network if bin Laden agrees to pursue ISO 9000 certification for his organization. An unnamed source within the Bush administration said that bringing the terror group’s processes into ISO compliance would “almost certainly give US intelligence agencies the upper hand in neutralizing bin Laden’s effectiveness.” Additionally, Bush promised to provide bin Laden up to 500 personal computers equipped with the Windows 2000 operating system. A defiant Taliban representative familiar with ISO certification said, "Fire will rain from the sky and monkeys will fly from my butt before we undergo this gruesome process. We prefer bombs to ISO auditors." While military and intelligence experts hailed both moves as brilliant ploys to halt the spread of terror, human rights advocates urged caution and sought safeguards that ISO literature and Windows PC’s would not fall into the hands of Afghan citizens, already laboring under adverse conditions. |
Submitted: The White House?, 2003
5. The Eight Quality Management Principles of ISO 9001:2000!
Organizations depend on their customers and therefore should understand current and future customer needs, meet customer requirements and strive to exceed customer expectations.
Key Benefits:
· Increased revenues and market shares obtained through flexible and fast responses to market opportunities.
· Improved customer loyalty leading to repeat business and referrals
Principle 2 - Leadership
Leaders establish unity of purpose and direction of the organization. They should create and maintain the internal environment in which people can become fully involved in achieving the organization’s objectives.
Key Benefits:
· People will understand and be motivated towards the organization’s goals and objectives
· Activities are evaluated, aligned and implemented in a unified way
· Leading by example thereby enabling continual improvement
Principle 3 - Involvement of People
People at all levels are the essence of an organization and their full involvement enables their abilities to be used for the organizations benefit.
Key Benefits:
· Motivated, committed and involved people
· People feel accountable for their own performance
· People eager to participate and contribute to continual improvement
Principle 4 - Process Approach
A desired result is achieved more efficiently when related resources and activities are managed as a process.
Key Benefits:
· Ability to lower costs and shorten cycle times through effective use of resources
· Improved, consistent and predictable results
· Allows improvement opportunities to be focused and prioritized.
Principle 5 — System Approach to Management
Identifying, understanding and managing a system of interrelated processes for a given objective improves the organization’s effectiveness and efficiency.
Key Benefits:
· Alignment of the processes which will best achieve the desired results
· The ability to focus effort on the processes that matter
· Provides confidence to key interested parties of the effectiveness and efficiency of the organization
Principle 6 — Continual Improvement
Continual improvement should be a permanent objective of the organization.
Key Benefits:
· Increased competitive advantage through improved organizational capabilities
· Flexibility to react quickly to opportunities
Principle 7 - Factual approach to decision making
Effective decisions are based on the analysis of data and information
Key Benefits:
· Informed decisions
· An ability to demonstrate the effectiveness of past decisions through reference to factual histories
· Ability to review, challenge and change opinions and decisions.
Principle 8 - Mutually beneficial supplier relationships
An organization and its suppliers are interdependent and a mutually beneficial relationship enhances the ability of both to create value
Key Benefits:
· Increased ability to create value for both parties
· Flexibility and speed of agreed joint responses to changing markets
· Optimization of costs and resources.
Source:
ISO, Geneva, CH, 2002
Moorhill Monitor
1998 / 1999 / 2000 / 2001 / 2002 / 2003 Archives
Moorhill International Group, Inc.
P. O. Box 26757
Tempe, AZ 85285, USA
480-491-2007 tel.
480-491-2101 fax
[Resources]
[Services]
[Feedback] [Clients]
[Newsletter]
[Contact MOORHILL] [Home]
Copyright © 1998~2003
Information provided in this electronic newsletter is done so at no charge. It is merely intended to present noteworthy information.
The origin of the information provided is not validated for copyright purposes.
